We used Mike from Duct Doctor on 2 seperate occasions. Mike was super engaged in explaining to us what he was doing, he took a lot of time to ensure the job was done correctly, he was very accommodating to our questions and overall, did an... excellent job. We are sorry this review has been so long coming, but certainly would recommend Mike to anyone who needs their ducts cleaned. Mike was very professional.read more
We had an excellent experience with Duct Doctors. Our technicians were wonderful, on-time, courteous and explained the whole process to us. I highly recommend this service! Nitin and DJ were great to work with.
Pleasant and polite techs arrived on time, thoroughly explained work to be done, and cleaned up after their work. Priced reasonably compared to giants like Stanley Steemer. Would definitely use this company’s services again.
Booked an air duct cleaning and overall, they were very professional, punctual, and provided high-quality service. However I just wish they paid more attention to our items to avoid getting hit with all of the dust and drywall from the... cleaning. For example, they cleaned one air vent inside the master closet and rather than instruct us to move our clothes to avoid the dust, they just proceeded to clean. As a result, all of our clothes and my suits were covered in dust, lint, and drywallread more
The 2 gentlemen who showed up to do my duct cleaning were courteous and professional. They explained the service so I understood the game plan and answered the couple of questions I had. They quickly got to work and performed my cleaning.... The whole thing took about 2.5 hours. It was a little noisy but that was too be expected. Overall I would definitely use them again and will be recommending them to anyone who asks!read more
3 technicians arrived on time. Experienced and very respectful. Carefully moved and replaced furniture where needed. Completed job as described on web sight and as explained by owner with no unexpected costs. They offered to return if... all was not well after leaving. I would use them again.read more
Mike and his crew where professional, hard working, and well trained. Explained the process step by step and reassured me that my new homes duct work would thoroughly cleaned, sanitized and safe for my family. They cleaned up afterwards... and even placed an oil pan under there truck to ensure my driveway would not be stained. Reasonably priced and worth every penny. I will most definitely be using for my next cleaning, and recommending them to friends and family. Thanks again!read more
Very impressed with Duct Doctor, they were working actively for over 3 hours. Many of the "Blow and GO" companies stated they would be done in 45 minutes. This is the real deal in getting your duct work cleaned properly. They even... vacuumed the areas where debris fell which wasn't much but still impressed at that level of detail for customer service. Don't be fooled by others (like I almost did), go to the site and see the video for yourself on what they do to setup and clean. Well worth it.read more
Very responsive from my first inquiry. Got back to me right away. Technicians called on day of appointment and said they were running early. Would it be ok if they came sooner? They were very friendly, professional and thorough.Very happy... with my experience with this company.read more
The technicians were very friendly, knowledgeable, polite, respectful, and worked diligently for hours. They explained the process and did a thorough cleaning of our vents and ducts and disinfected the vents/ducts. It smells great in our... house. The technicians were alsogreat with our dogs. We will use Duct Doctor again!read more
Ron and his team were great! We had a bit of an emergency situation where we had to get our ducts clean and sanitized ASAP, and these guys came out next day and on time. Friendly and professional, they were able to get the job done... efficiently without sacrificing quality. Would definitely recommend!read more
Mike and Chong did an exceptional job. They explained the process and kept me informed each step of the way. They were very accommodating to some particular needs that we had with respect to the flow of their work. I was very pleased... with the experience and would hire their services in the future!read more
I called our local Duct Doctor in Virginia Beach, Virginia. We arranged an appointment for duct cleaning and anti-microbial treatment. The agent/service specialist that arrived for the appointment was Glenn M. We were having a major... repair and upgrade to our crawlspace and ducting system. When I described the project, he was patient, respectful, and calm. He inspected our system, and told me that the best choice would be to wait until the end of the project for his service (despite other confusing given information to the contrary). He remained willing to perform the service now, but wanted to provide "the best service and product possible." Even though he could lose this job for his company, he was completely honest, and waited patiently while I considered. I chose to follow his professional recommendation, and later rescheduled the treatment, specifically requesting Glenn. He arrived on time with an assistant. He explained the process, and answered every question I asked. He was quiet, efficient, thorough, very careful of my home's interior, and pleasant. I have written at length, because I rarely have an excellent experience like this anymore. I definitely recommend Duct Doctors, and sincerely hope your experience is similar to mine. Gratitude and special kudos to Glenn M. !read more
The team was amazing! I had a bird’s nest and other debris in an exhaust causing a foul smell in my home; they were able to remove all the material and my home instantly smelled better. They also cleaned the vents and I can feel the... difference. The team was professional and very respectful.read more
Outstanding results: air seems a bit "crisper" - cleaner, with little to no dust accumulating on objects either during the cleaning or thereafter; dryer definitely works much more efficiently - no sneezing thereafter, too! Those... servicing were quick, clean, professional and thorough, though they would have missed one vent had I not identified its location (I recommended that I would review the vent locations; but, the supervisor declined - I hope that a review before service will be included as to improve confidence in thoroughness). Overall, I'd definitely use them again-highly recommendread more
Zach and his crew were great. They took time to explain what they saw, were professional, and very respectful. Although it was raining heavily, that did not deter them from going outside to connect equipment to the truck to ensure there... were no completion delays. Would definitely recommend this company.read more
Duct Doctor responded to my email inquiry within an hour, and came to clean my dryer vent the next afternoon! I couldn't have asked for a better response time. The technician was on time, professional and very respectful. It was a great... experience start to finish. I will definitely use them again in the future.read more
Once again quality service was provided. I had such great results after the first cleaning that I decided to have a second home done as well. The before and after pictures are night and day in comparison. Knowing there had been so much... dust and dirt in the vents makes me want to have this service done annually.read more
Zach and Ben were great. They were on time and professional! Put floor protection down and communicated the whole time with me and my wife. They were efficient and a pleasure to have in my home. Would recommend them as a crew and the... service as a whole 10/10!read more
Left dust and debris around. Didn’t reseal the air handler fully. Nice guys but not sure it was worth the high price and disruption to the system. Minimal dirt removed after 20 years—I guess most is caught in the filters. If I see the... need, maybe just vacuum from the registers. **After I left this review the company offered to come clean up, fix the unsealed ducts and a small refund ($50). A nice gesture, so upgraded to ***read more
Some of your guys were working at a neighbors house so I went over to talk to them about cleaning out a bath vent I have that birds had been nesting in. Royd came right over when done on other job and took care of cleaning out the vent... for me. He was very knowledgeable, nice, courteous and thorough. Price was great as well. I would highly recommend your companyread more
Zach and Ben came to clean by dryer vent. They were both so professional and did a great job. I would highly recommend Duct Doctor for all future duct cleaning needs. On a side note, due to the cleaning, my dryer is working much more... efficiently. 10/10!!!!read more
Amazing work! The crew was extremely time efficient, very clean(they wore shoe booties), they were in and out before we knew it. They left no mess behind as well. Our ducts were extremely dirty before they came so the before and after... photos looked unreal. The entire crew was very professional. I highly recommend Duct Doctors to anyone! I’ll be referring all my family and friends to them!read more
I highly recommend Duct Doctor USA OF Baltimore! The crew was extremely courteous and did a thorough job of cleaning my ducts/vents. I am extremely pleased with the results, as I was trying to eliminate a strong odor that was being passed... through the ventilation system.You are making a wise choice with selecting this company!read more
Very professional company. They arrived early and cleaned every single vent in the house. They left the house spotless with no dust. The air smelled fresh and clean as well. You earned my business! Highly recommend Duct Doctor for all your... air vent needs!read more
Simply, an incredible job by the team. Howard was awesome, and the team was friendly, clean (booties on) and timely.I've already recommended them to my daughter and neighbor.Thanks again Duct Doctor of Baltimore.
I was referred to Duct Doctor of Baltimore by a client. It’s been a few days since the service men came to clean our system and I’m still feeling impressed by their thoughtfulness and professionalism. These guys came in put their booties... on and got to work. They were willing to answer any questions either my wife or I had about the process. They even pulled out a vacuum and cleaned up after themselves. I’m so happy to have them work on our house. We really needed their help.read more
Yesterday, I employed Howard Scher and his team in Baltimore to clean the 2 HVAC units in my house and an additional 2 units at my office. His team showed up exactly when they said they would be there. The team consisted of 3 young men who... were polite, professional, educated in their field and did a terrific job of keeping our buildings spotless. Once they were finished, they left the locations just as clean as when they arrived. The job was completed in one day and I could not be more pleased with the results. Our environment(s) is much cleaner, and we now have the confidence that our air quality is healthier. I would recommend Howard Scher's company to anyone who is need of this service, both commercial or residential – and whether you know it or not, that’s you.read more
Royd did a great and honest job. He showed up early, was very attentive to my needs and situation, and only recommended practical solutions. I will 100% be using Duct Doctor and making sure Royd is my go to guy going forward.
Absolutely the most friendliest and knowledgeable technicians in the business. I have had several duct cleanings in the past, but this was the best experience so far.They showed me pictures of the ducts and the vacuum system was... incredibly strong. Would definitely recommend without hesitation. The owner Howard called after the service to see my experience and to see if everything was up to my liking. Love this business!!!read more