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Duct Doctor’s Google Reviews

Our team works hard to satisfy your scheduled service requests. And, once on your property, we work with safety and your complete satisfaction in mind. Check out some of our latest reviews:

Duct Doctor USA of DMV
4.9
Based on 74 reviews
powered by Google
Wendy Joy Tuttle
Wendy Joy Tuttle
21:15 18 Sep 21
I called our local Duct Doctor in Virginia Beach, Virginia. We arranged an appointment for duct cleaning and anti-microbial treatment. The agent/service specialist that arrived for the appointment was Glenn M. We were having a major... repair and upgrade to our crawlspace and ducting system. When I described the project, he was patient, respectful, and calm. He inspected our system, and told me that the best choice would be to wait until the end of the project for his service (despite other confusing given information to the contrary). He remained willing to perform the service now, but wanted to provide "the best service and product possible." Even though he could lose this job for his company, he was completely honest, and waited patiently while I considered. I chose to follow his professional recommendation, and later rescheduled the treatment, specifically requesting Glenn. He arrived on time with an assistant. He explained the process, and answered every question I asked. He was quiet, efficient, thorough, very careful of my home's interior, and pleasant. I have written at length, because I rarely have an excellent experience like this anymore. I definitely recommend Duct Doctors, and sincerely hope your experience is similar to mine. Gratitude and special kudos to Glenn M. !read more
shamilya holloman
shamilya holloman
22:22 09 Sep 21
The team was amazing! I had a bird’s nest and other debris in an exhaust causing a foul smell in my home; they were able to remove all the material and my home instantly smelled better. They also cleaned the vents and I can feel the... difference. The team was professional and very respectful.read more
John Lagozzino
John Lagozzino
22:32 29 Aug 21
Outstanding results: air seems a bit "crisper" - cleaner, with little to no dust accumulating on objects either during the cleaning or thereafter; dryer definitely works much more efficiently - no sneezing thereafter, too! Those... servicing were quick, clean, professional and thorough, though they would have missed one vent had I not identified its location (I recommended that I would review the vent locations; but, the supervisor declined - I hope that a review before service will be included as to improve confidence in thoroughness). Overall, I'd definitely use them again-highly recommendread more
D Edwards
D Edwards
06:04 22 Aug 21
Zach and his crew were great. They took time to explain what they saw, were professional, and very respectful. Although it was raining heavily, that did not deter them from going outside to connect equipment to the truck to ensure there... were no completion delays. Would definitely recommend this company.read more
Doris K
Doris K
21:39 29 Jul 21
Duct Doctor responded to my email inquiry within an hour, and came to clean my dryer vent the next afternoon! I couldn't have asked for a better response time. The technician was on time, professional and very respectful. It was a great... experience start to finish. I will definitely use them again in the future.read more
William Johnson Jr
William Johnson Jr
23:12 26 Jul 21
Once again quality service was provided. I had such great results after the first cleaning that I decided to have a second home done as well. The before and after pictures are night and day in comparison. Knowing there had been so much... dust and dirt in the vents makes me want to have this service done annually.read more
Brian Beck
Brian Beck
14:56 19 Jul 21
Zach and Ben were great. They were on time and professional! Put floor protection down and communicated the whole time with me and my wife. They were efficient and a pleasure to have in my home. Would recommend them as a crew and the... service as a whole 10/10!read more
Nina Janopaul
Nina Janopaul
13:47 12 Jul 21
Left dust and debris around. Didn’t reseal the air handler fully. Nice guys but not sure it was worth the high price and disruption to the system. Minimal dirt removed after 20 years—I guess most is caught in the filters. If I see the... need, maybe just vacuum from the registers. **After I left this review the company offered to come clean up, fix the unsealed ducts and a small refund ($50). A nice gesture, so upgraded to ***read more
Toni Soluri
Toni Soluri
17:53 07 Jul 21
Some of your guys were working at a neighbors house so I went over to talk to them about cleaning out a bath vent I have that birds had been nesting in. Royd came right over when done on other job and took care of cleaning out the vent... for me. He was very knowledgeable, nice, courteous and thorough. Price was great as well. I would highly recommend your companyread more
Stephanie Hamburg
Stephanie Hamburg
15:54 02 Jul 21
Zach and Ben came to clean by dryer vent. They were both so professional and did a great job. I would highly recommend Duct Doctor for all future duct cleaning needs. On a side note, due to the cleaning, my dryer is working much more... efficiently. 10/10!!!!read more
Christina Herpel
Christina Herpel
17:44 23 Jun 21
The technician was kind and informative during the service. His attention to detail was incredible! We are very appreciative of the before and after pictures of the service.
Eitan Zeffren
Eitan Zeffren
23:48 01 Jun 21
Fantastic service and very professional. Would definitely use them again and have already recommended this service to multiple friends who’ve all shared the same experience.
Cappy Hallock
Cappy Hallock
23:12 01 Jun 21
The technicians were very courteous, explained everything, and cleaned up. Bought this house last fall, and I don't think the ducts had ever been cleaned. Would highly recommend!
Sheldon Switzer
Sheldon Switzer
16:16 22 May 21
Very pleased with the service. They did our home and my wife's office. Very professional and courteous service.
Osaid Jarral
Osaid Jarral
21:16 20 May 21
Amazing work! The crew was extremely time efficient, very clean(they wore shoe booties), they were in and out before we knew it. They left no mess behind as well. Our ducts were extremely dirty before they came so the before and after... photos looked unreal. The entire crew was very professional. I highly recommend Duct Doctors to anyone! I’ll be referring all my family and friends to them!read more
Jodi Cohen
Jodi Cohen
01:18 17 Apr 21
I highly recommend Duct Doctor USA OF Baltimore! The crew was extremely courteous and did a thorough job of cleaning my ducts/vents. I am extremely pleased with the results, as I was trying to eliminate a strong odor that was being passed... through the ventilation system.You are making a wise choice with selecting this company!read more
Shawn Bondroff
Shawn Bondroff
15:51 26 Feb 21
Service was great the guys went above and beyond to get everything cleaned and working properly again. Very clean and courteous crew !!I highly recommend Howard and the crew.
Frances Curd
Frances Curd
22:19 15 Feb 21
Very professional company. They arrived early and cleaned every single vent in the house. They left the house spotless with no dust. The air smelled fresh and clean as well. You earned my business! Highly recommend Duct Doctor for all your... air vent needs!read more
Toya Bell
Toya Bell
19:47 12 Jan 21
The team and Howard are very professional and easy to deal with. I would recommend their services to anyone who needs it.
thomas bowers
thomas bowers
21:52 06 Jan 21
Simply, an incredible job by the team. Howard was awesome, and the team was friendly, clean (booties on) and timely.I've already recommended them to my daughter and neighbor.Thanks again Duct Doctor of Baltimore.
Cara Michele Nether
Cara Michele Nether
12:56 04 Jan 21
I was referred to Duct Doctor of Baltimore by a client. It’s been a few days since the service men came to clean our system and I’m still feeling impressed by their thoughtfulness and professionalism. These guys came in put their booties... on and got to work. They were willing to answer any questions either my wife or I had about the process. They even pulled out a vacuum and cleaned up after themselves. I’m so happy to have them work on our house. We really needed their help.read more
M. Paul Speert
M. Paul Speert
19:25 30 Dec 20
Yesterday, I employed Howard Scher and his team in Baltimore to clean the 2 HVAC units in my house and an additional 2 units at my office. His team showed up exactly when they said they would be there. The team consisted of 3 young men who... were polite, professional, educated in their field and did a terrific job of keeping our buildings spotless. Once they were finished, they left the locations just as clean as when they arrived. The job was completed in one day and I could not be more pleased with the results. Our environment(s) is much cleaner, and we now have the confidence that our air quality is healthier. I would recommend Howard Scher's company to anyone who is need of this service, both commercial or residential – and whether you know it or not, that’s you.read more
Neil Esterson
Neil Esterson
01:27 26 Nov 20
Royd did a great and honest job. He showed up early, was very attentive to my needs and situation, and only recommended practical solutions. I will 100% be using Duct Doctor and making sure Royd is my go to guy going forward.
Dr. Kevin Brown
Dr. Kevin Brown
22:03 09 Nov 20
Absolutely the most friendliest and knowledgeable technicians in the business. I have had several duct cleanings in the past, but this was the best experience so far.They showed me pictures of the ducts and the vacuum system was... incredibly strong. Would definitely recommend without hesitation. The owner Howard called after the service to see my experience and to see if everything was up to my liking. Love this business!!!read more
Julie Stark
Julie Stark
01:59 10 Sep 20
Very professional. Would highly recommend.
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